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Raiz Invest Raiz Invest Super

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Contact our helpful Raiz Support Team

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|1300 75 47 48

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FAQ

You should refer to the Product Disclosure Statement on this Website for more detailed information about the Raiz Invest Super product.

Link to Super Forms

Super 101

What is Super?

What is Super Guarantee (SG)?

How do I move my current Super?

Can Raiz Invest Super help find my old Super accounts?

What is SuperMatch?

When can I access my Super?

Can I access my Super early?

What are Binding and Non-Binding Beneficiary Nominations?

First Home Super Saver Scheme

Opening a Super account

What do I need to get started?

What’s involved in the sign-up process?

What is account verification?

What happens if I delete the Raiz App from my device, or get a new phone?

What is a Product Disclosure Statement (PDS)?

My Super investment portfolio

How do I choose an Investment portfolio?

What is my investment portfolio? What do I own?

What is an Exchanged Traded Fund (ETF)?

Can I change my portfolio?

Can I choose to invest in individual stocks, bonds or other securities through Raiz Invest Super, or opt out of some of Raiz Invest Super investments?

What is automatic rebalancing?

How does Raiz Invest Super rebalance my portfolio?

Will I earn dividends and distributions from my portfolio?

How often do I earn dividends and distributions?

Plus Portfolio in Super

What is the Plus Portfolio?

How does it work?

Which portfolios can I choose as my base portfolio?

What exactly can I invest in with the Plus Portfolio?

What happens if a stock I hold is no longer in the ASX 100?

What fees come with the Plus Portfolio?

Can I change the weightings in my Plus portfolio?

How does automatic rebalancing work with Plus portfolios?

Can I have Bitcoin in my Super Plus Portfolio?

What is the maximum allocation I can have for a specific investment?

Can I move from a Plus Portfolio to another Raiz Portfolio?

How do I change the name of my Plus Portfolio?

I cannot increase the weighting of an ETF, what’s going wrong?

Transferring my Super

What happens to my Super when I change jobs?

How do I transfer or rollover my Super into one account?

How do I partially rollover my Super?

What happens to my Super and annual statements if I am a temporary resident and leave Australia?

Does Raiz Invest Super accept transfers from UK retirement funds?

Does Raiz Invest Super accept transfers from New Zealand retirement funds?

How long will my rollover take?

Employment arrangements and your Super

As a casual employee, do I get Super?

How do I get my employer to make contributions to Raiz Invest Super?

How can I help my Super balance grow if I’m not receiving employer contributions?

I’ve changed jobs. What happens to my Raiz Invest Super account?

What is Low Income Superannuation Tax Offset (LISTO)?

Making contributions

How can I increase my Super?

How will the date my contribution is received affect how I manage my Super?

What information does Raiz Invest Super need to process my contribution?

How long will it take for my contribution to appear on my Raiz Invest Super account?

Are there any contribution limits?

What are spouse contributions?

What are concessional contributions?

What are Non-Concessional Contributions (NCC)?

How do I make Tax-deductible super contributions?

Insurance

What type of insurance is available through Raiz Invest Super?

Are medical checks required to receive the Raiz Invest Super default cover?

Who is eligible to receive the Raiz Invest Super default cover?

Can I change my level of insurance cover?

Is the level of default cover provided enough?

How are my premiums paid?

Will my premiums change?

How do I make a claim?

What is a pre-existing medical exclusion?

What is TPD Insurance?

What is Terminal Illness Insurance?

Super Fees and Costs

What are the Raiz Invest Super Fees and Costs?

Tax in Super

How is Super taxed?

Do I need to provide my tax file number (TFN)?

Do I have to pay tax when I withdraw my Super?