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Terms & Conditions
Website Terms of Use

The Raiz Terms of Use set out below (the Agreement) govern your use of the Raiz website located at Website) or as a mobile phone app (App) and form a binding agreement between Raiz Invest Australia (ACN 604 402 815) (Raiz) and you in relation to your use of the Website.

Please read the Agreement carefully before using the Website or App. If you have any questions, please contact us. By using the Website or App, you acknowledge and agree that you have had an opportunity to read and understand all of this Agreement and the Privacy Policy at and you agree to be bound by their terms and conditions. If you do not agree with the terms set out in this Agreement or the Privacy Policy, you should not access or use the Website/App.

This Agreement does not constitute an agreement by Raiz to provide services to you. Such an agreement with you is only formed when your Raiz Investment Account is established in accordance with the Product Disclosure Statement. At that point in time, you will become subject to the terms of this Agreement and the terms of the Product Disclosure Statement with respect to your use of the Raiz services, and your Raiz Investment Account. Any services that you receive from Raiz will be subject to the terms of a separate written agreement and the applicable Product Disclosure Statement. Raiz will only provide its services to users who meet its eligibility requirements which, at this time, include a requirement that the users be an Australian resident. Please be aware that whilst Raiz will not be bound to provide you with services prior to the establishment of your Raiz Investment Account in accordance with the Product Disclosure Statement, your use of the Website/App prior to that point (eg any browsing activity of the publically accessible portions of the Website/App) will remain subject to this Agreement.

Raiz may, from time to time, amend this Agreement. Any such amendments will be posted on the Website and/or App and will take effect at least fourteen (14) days after such posting. If you do not accept such amendments to the Agreement, you cannot continue to use the Website or App. By using the Website or App, you agree that the then current version of this Agreement (including any amendments effective at that time) applies to your use of the Website or App.

General Advice Only

While all reasonable efforts have been made to ensure that the information and content contained in this Website/App or the Raiz Content is accurate and up to date, it is not designed to provide personal financial or investment advice. The information provided does not take into account your particular investment objectives, financial situation or investment needs. You consent that the product disclosure statement can be sent to you via email.

The Company is a Corporate Authorised Representative of Australian Financial Services Licence No 434776.

Contact us

If you would like to know more about our services, or have any queries, please contact us.


Telephone: 1300 754 748


Raiz Invest Australia
PO Box R380
Royal Exchange, NSW, 1225